Summary
You can cancel anytime from your Whop dashboard and keep access until the end of the period you have paid for. Because VIP gives immediate access to digital content, payments are non-refundable except where the law requires otherwise.
Introductory offers
New members on the monthly plan pay a one-off $10 introductory fee for their first 30 days of VIP access. If you do not cancel from your Whop dashboard before day 30, your membership renews automatically at $49.99 a month, and every month after that until you cancel. The $10 introductory payment is non-refundable except where the law requires otherwise, and the refund terms below apply to every payment after it.
Members who joined on an earlier offer, such as a free trial, keep the terms shown when they signed up.
Cancelling your membership
You can cancel a monthly, quarterly or yearly membership at any time from your Whop dashboard. Cancelling stops the next renewal. Your VIP access continues until the end of your current billing period, and you will not be charged again.
If you need help cancelling, email us and we will help you.
Refunds
VIP membership gives you immediate access to members-only digital content, including signals, analysis, webinars and education. For that reason, payments for a billing period that has started are non-refundable, including partial refunds for unused time, unless a refund is required by law or set out below.
We will always review a request where something has gone wrong on our side. Examples include being charged twice for the same period, or being charged after a cancellation that was completed before the renewal date. In those cases we will refund the incorrect charge.
If you live in the UK or EU
Consumers in the UK and EU normally have a 14-day right to cancel online purchases. For digital content and services supplied immediately, that right ends once access begins, provided you have expressly asked for immediate access and acknowledged that you lose the right to cancel. When you check out and choose to access VIP straight away, you give that request and acknowledgement.
If for any reason immediate access was not provided, you keep your right to cancel within 14 days of purchase and receive a full refund. Nothing in this policy affects your statutory rights.
Renewals
Memberships renew automatically at the end of each billing period until cancelled. If you forget to cancel before a renewal, contact us within 48 hours of the charge and we will look at your request fairly.
Removal from the community
If access is ended because of a serious or repeated breach of the community rules in our Terms & Conditions, no refund is due for the remaining billing period.
Chargebacks
If you think a charge is wrong, please contact us first so we can resolve it quickly. Filing a chargeback without contacting us may lead to your access being suspended while it is investigated.
How to request a refund
Email contact@elitetraders.io with the email address on your Whop account, the date of the charge and the reason for your request. We aim to reply within 3 working days. Approved refunds are returned through Whop to your original payment method, and the time for the money to arrive depends on your bank or card provider.